POLICIES & FORMS
Here we establish expectations.
At Brand Therapy Co., we care about making every project smooth, professional, and stress-free. To do that, we have a few policies in place to keep things clear and fair for both sides.
Here are the highlights:
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Communication: Email or business line only.
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Turnaround: 7–21 business days (graphics) | 21–30 business days (websites).
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Revisions: 3 included; extras are billed.
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Payments: Due upfront before work begins.
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Refunds: Not available for custom work.
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Files: Delivered in high-quality, print- and web-ready formats.
These policies are here to protect your investment, respect our time, and keep every project on track. By booking with us, you’re not just buying a service — you’re partnering in a process designed to help your brand shine.
Thank you for trusting Brand Therapy Co. with your vision — we can’t wait to bring it to life!


DESIGN INTAKE
If you did not receive this form after purchasing, please submit this design intake form